COVID-19 Delivery Information
Yes, we are still able to provide contactless delivery to customers who are in lockdown / self-isolation but we must follow guidelines to protect our staff and members of the community. Following recent government and health guidelines, we have implemented additional measures with our delivery drivers, service technicians and retail staff for delivery of equipment and boxed parcels. If you are in self-isolation due to overseas travel, infection or have been in contact with an infected person - you must notify our delivery co-ordinator of this before we attend your home, as we may need to reschedule your appointment to take measures that minimise the risk of contracting or spreading COVID-19.
In line with the above we are now offering a ‘contactless’
delivery option to your doorstep, where we will notify you when
we have delivered your order but remain nearby to ensure you
receive it. It will be your responsibility to move the item into
your house/apartment. We are able to arrange delivery of both
new boxed items (Australia Wide), and assembled rental products
(Metro Perth, Mandurah & Bunbury) to our customers door-step.
Please be aware that a non-assembled product in a large box
could be challenging to get it into the house by yourself and
will take in some cases more than one person to do this
If you have any questions you can contact us on 6241 3050 or email email@example.com.
Orbit offers Australia wide delivery
Orbit offers range of shipping options at checkout based on the
cubic weight of the order & the lowest rates offered by our
various carriers at that time.
Standard Delivery Time:
Items typically leave within 2-3days of payment processing.
Delivery is normally made within 1-7days of despatch but please
allow up to 14 days from receiving your confirmation of despatch
All items are delivered flat packed and require assembly. If you
require assembly/installation please click
here or call 6241 3050 to obtain a quote for delivery &
installation to your postcode. Please note we can only provide
domestic installation service to customers in metro Perth, metro
mandurah, and bunbury to busselton.
For heavier items, if the customer is not available to assist the driver and the customers delivery location has access difficulties, the shipping company may need to use a truck with a tailgate. This may incur an extra charge that will be the responsibility of the customer to pay. However we do our best to avoid these situations. • Delivery is to front door, ground level only. If you have any questions relating to delivery and or installation please fill out the inquiry form here or contact us on 6241 3050 or firstname.lastname@example.org