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Home > Service & Support

Service & Support

About

  • Contact
  • Blog
  • Service & Support
    • Request an Installation
    • Request a Relocation
    • Request a Delivery
    • Residential Service Enquiry
    • Request a Commercial Service
    • Part Request
  • Payment Plans

We are currently experiencing unexpected delays in our service response times due to COVID-19, we apologise and can assure you that your online request will be atended to as soon as possible

Please use the below links to receive prompt reply regarding any installation, relocation, delivery, service or parts requirements.
  • Request an Installation
  • Request a Relocation
  • Request a Delivery
  • Request a Residential Service/Repair
  • Request a Commercial Service/Repair
  • Request a Part

Service Department

Orbit Health & Fitness operates a fully-equipped service centre that provides quality servicing & repairs, where repairs to all types of Orbit fitness equipment are carried out to manufacturers’ specifications. 

Orbit Service Division cater for commercial, corporate & individual owners of fitness equipment. We pride ourselves on providing rapid response time to repairs with call outs within 48 hours to keep your individual or business running requirements running efficiently, around times that give you total peace of mind to keep your fitness equipment operational.
 
If you need your equipment up and running fast, we offer a fast exchange or replacement system for common parts including electronics, alternators and motors. Our qualified technicians have your best interest at heart and will respect your investment and ensure your equipment is repaired with quality replacement parts and the highest levels of expertise.
 
Please note, Servicing and Relocations are available in Western Australia Only.

Our services include:

  • Service and repairs of all makes and models of gym equipment.
  • Preventative Maintenance Servicing (including written service reports)
  • Mechanical Repairs
  • Electrical Repairs
  • Electronic Repairs (in house)
  • Welding Repairs
  • Machining
  • Cable Replacement (on site)
  • Upholstery
  • PAT testing
  • Relocations
  • Spare Parts supply (repair , exchange or replacement)
  • Change Over Parts
  • Advice
  • Reconditioning

All repairs are guaranteed.

Should you ever require your unit to be serviced, that has been purchased or hired from Orbit fitness, simply call us on 1300 13 42 13 and ask for the Service Department. Please ensure that you have your model number, date of purchase and receipt number to help us respond efficiently to your request.

or Request a Residential Service online or a Commercial Service online

Our service department is located at:-

28 Fellowship Road
Gnangara , WA 6077

Tel. 1300 13 42 13

Trading Hours
Mon - Fri:- 8.00am - 4.00pm
Closed on Weekends

 

Repairs

Our service division pride themselves on providing a rapid response time to repairs, with call outs within 2 - 3 working days to keep your individual or business requirements up and running and to ensure your equipment is repaired with quality replacement parts at the highest levels of expertise.

Request a Residential Repair online or a Commercial Repair online

Maintenance Contracts

Regular maintenance and servicing is important for your fitness Equipment to ensure that you get the optimal performance  that will inturn increase the lifespan of the product. 

Benefits of service programs include:

  • Find problems before they become expensive repairs
  • Minimise downtime
  • Special service rates
  • Improve client satisfaction

Your may be interested in our preventative maintenance programs, that can be tailored to suit your facility. Taking into consideration usage patterns, cleaning schedules and age of the equipment to tailor a program to keep your equipment running smoothly at the lowest possible cost. On request we will provide you with a written report on faults to help you to prioritise your maintenance.

Request a Maintenance Service.

 

Other services

Orbit Fitness Equipment also provide Maintenance Service, Service & Repair and Parts Request.  If you require more information on these services please click on the link below for more information

  • Delivery
  • Relocation
  • Installation
  • Parts Request

Get In Touch

Send us an email to enquire about our products and services.

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